We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at contact@kyomiproject.com.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contact@kyomiproject.com or by mail using the details provided below:

2-2-2 Marunouchi, Marunouchi Mitsui Building 3F, Chiyoda-ku, Tokyo, Japan 100-0005